Ask-A-Techie, Where you can have all of your questions answered.

Serges LaRiviere

Recent Posts

What is a USB Flash Drive?

Posted by Serges LaRiviere on Sat, Nov 17, 2012

Hi Techie,

You have posted about backups before and made reference to USB flash drives. I have heard about these before, but am not familiar. Are they similar to jump drives and thumb drives?

Thanks,
Susan

 

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Which is better, Cable or DSL?

Posted by Serges LaRiviere on Fri, Apr 20, 2012

Techie,

I’ve been searching around for a new internet service provider since I moved into the Pioneer Valley.  What is going to be a good choice for getting high-speed internet? 

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Tags: dsl, online safety, cable, ISP, internet service provider, PC tips, PC Tips'n'tricks, Windows Tips, Speed up my computer

Pros and Cons of External Hard Drives

Posted by Serges LaRiviere on Tue, Apr 03, 2012

Dear Techie,

What are the main upside and downsides to using an external hard drive versus a hard drive installed in your computer?

—Driven

 

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Tags: HDD, external hard drives, flash drives, SSD, Ask-a-techie, PC Tips'n'tricks, Windows Tips

Is Windows 8 a good thing?

Posted by Serges LaRiviere on Sat, Mar 10, 2012

Dear Techie,

I have been hearing about Windows 8 being the next big thing from Microsoft.  From what has been said so far, it sounds like Windows 8 has a lot of change in store.  I remember how difficult some things were when I upgraded from Windows XP to Windows Vista.  What things are changing?

Sincerely.

User who wishes Windows was “pane-free”

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Tags: OS reviews, Windows 8 good or bad, Operating System, Ask-a-techie, Windows Tips, Windows 8

What does “Delete” really do?

Posted by Serges LaRiviere on Sat, Feb 25, 2012

Dear Techie,

I work from home and as a result end up with a lot of things on my hard drive that I want to securely delete.  I know that when I “delete” something it goes to my Recycle Bin.  How do I make sure that when I get rid of something it cannot be brought back?

Thanks,

D. Liet

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Tags: PC Fix, Protection, privacy, Ask-a-techie, PC tips, Security

Disk Cleanup

Posted by Serges LaRiviere on Sat, Feb 11, 2012

Dear Techie

I have an older computer that keeps saying my disk space is low.  I haven’t installed anything on my computer that takes up space.  What should I do?Thanks,

 

Spaced Out

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Tags: Low Disk Space, temporary Files, PC Fix, Protection, privacy, Ask-a-techie, PC tips, Windows Tips, Security, Speed up my computer

Ask-A-Techie: Virus Alert

Posted by Serges LaRiviere on Sat, Jan 28, 2012

Hi Techie,

My computer started doing some strange things in the past few days and I think I have a virus.  I was online and an error message came up saying I had a virus infection, so I clicked the button and it started to scan my computer.  It says I have over 9000 viruses on my computer.  How did this happen?   I have an antivirus program, isn’t that supposed to stop the viruses?  The program that detected the viruses isn’t even my normal anti-virus, I don’t know how it got there, but at least it was able to detect those viruses.  It wants me to enter a credit card number to pay for a full version of the software.  Only then will it remove all the viruses.  What should I do?

Panicked and Infected

Panicked,

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Tags: Virus removal, Viruses, Scams, PC Fix, Fake Antivirus, Ask-a-techie, PC tips, Security

Ask-a-Techie: Autoplay

Posted by Serges LaRiviere on Wed, Jan 18, 2012

Heya Techie,

Every time I put a CD or DVD into my media player program pops up.  How can I stop this from happening?  I want to be able to select what program opens what file.

Thanks,

Otto-matically Annoyed

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Tags: Disable Autoplay, Operating System, PC Tips & Tricks, Ask-a-techie, Windows Tips, Security, Windows Tweaks

Ask-A-Techie: Gmail Backups

Posted by Serges LaRiviere on Fri, Jan 13, 2012

Hi Techie,

I use Gmail for all my email for both home and business.  I know they have backups of everything I write and send but I know that I should have backups myself just in case.  Looking around Gmail, I can’t seem to find any way I can save and backup my years of email, what can I do?

GoogleWorrier

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Tags: Protection, Ask-a-techie, PC tips, email, Windows Tips, Data Backup

Ask-A-Techie: Pop-up Madness

Posted by Serges LaRiviere on Fri, Jan 06, 2012

Dear Techie,

I switched over from using Internet Explorer about a few years ago to Mozilla Firefox hearing that Firefox has less pop-ups.  As time went on, I started to notice that pop-ups were still happening, and they have gotten worse.  How can I stop this from happening?

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Tags: Stop Pop-ups, AdBlockPlus, Pop-up Ads, Scams, PC Fix, Fake Antivirus, Ask-a-techie, PC tips, Security