Ask-A-Techie, Where you can have all of your questions answered.

Ask-A-Techie: Virus Alert

Posted by Serges LaRiviere on Sat, Jan 28, 2012

Hi Techie,

My computer started doing some strange things in the past few days and I think I have a virus.  I was online and an error message came up saying I had a virus infection, so I clicked the button and it started to scan my computer.  It says I have over 9000 viruses on my computer.  How did this happen?   I have an antivirus program, isn’t that supposed to stop the viruses?  The program that detected the viruses isn’t even my normal anti-virus, I don’t know how it got there, but at least it was able to detect those viruses.  It wants me to enter a credit card number to pay for a full version of the software.  Only then will it remove all the viruses.  What should I do?

Panicked and Infected

Panicked,

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Tags: Virus removal, Viruses, Scams, PC Fix, Fake Antivirus, Ask-a-techie, PC tips, Security

Ask-A-Techie: Pop-up Madness

Posted by Serges LaRiviere on Fri, Jan 06, 2012

Dear Techie,

I switched over from using Internet Explorer about a few years ago to Mozilla Firefox hearing that Firefox has less pop-ups.  As time went on, I started to notice that pop-ups were still happening, and they have gotten worse.  How can I stop this from happening?

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Tags: Stop Pop-ups, AdBlockPlus, Pop-up Ads, Scams, PC Fix, Fake Antivirus, Ask-a-techie, PC tips, Security