Customer Testimonials

Great experience getting my problem with lost and corrupt Excel files solved. W/In 30 minutes of one on one attention, my files were recovered and I was back in business. Service charge was very reasonable, too.


Jim K

Whately, MA

The service is always excellent you have a great attentive staff not all businesses as you have experienced in life do. I 'be referred many and they have had the same experience Thank You for your service.


Rosemary Spear

Bernadston, Ma

Great service and very reasonable. Chris and Tim are so helpful and patient with brainstorming problems. They like to solve problems and help the customer understand how to fix it. I definitely recommend Northampton Computer Repair and will return.


Dale R.

Amherst MA

 Your Staff fulfilled my requirements perfectly. I brought in 2 computers and they got both working. At all times they told me what they were doing & what it would cost. 

I am a satisfied customer - I will be back when I have problems


Buck Deggendorf

Northampton, Ma

I am happy to say that your technicians have been top notch. They have been awesome and I feel fortunate to to have found your business. I will definitely recommend your place to anyone I know who is ever in need of computer repair.


Jennifer Dimyan

Hadley, Ma

I was very satisfied with the service I received from your techs as I have been from the moment I started going there a couple of years ago. They have always been extremely helpful, professional, friendly, and prompt! A better customer experience than most and definitely better than others I have received in terms of computer repair. I will continue to be a customer as long as this kind of service is provided and I have told more than one of my friends and neighbors how satisfied I have been.


Janet Grant 

Northampton, Ma 

Thank you for your services. My computer has not had any problems since you fixed it. Your employees, especially Chris Allard, did a great job in fixing the problem my computer had. Although it did take some time to completely fix the problem, I'm happy he was able to make the repairs. Chris took his time to explain what would happen and what I should look out for.


Daniel Hong

Northampton, Ma

We are so happy with the service at Northampton Computer Repair. This spring when the hard drive failed on our company laptop, your service department did a great job at an excellent price installing a new drive. The laptop was returned in time for us to meet our clients needs and deadlines for projects.


Maria M. 

Northampton, MA

   After the fan in my laptop died, I contacted several local computer service centers. I was faced with either a suggested long wait time or the request to leave a voicemail. However, Chris took my call immediately. I dropped off the computer, and late the next day the problem had been solved! Both Chris and Tim were very forthcoming, explained the process clearly, and followed up with me. I was very happy!


Richard G.

Northampton, MA

   Excellent in every way. Very good communications. Fair prices. Quick work. I was surprised that Tim and Chris had no problem with me purchasing my own hardware which they gladly installed. That saved me time and money. Definitely they are our computer guys from now on.


Barry N.

Northampton, MA

  Noho Computer Repair helped me resuscitate my macbook. It is continuing to run great. Thanks for the competent service and speedy turn around. I have already recommended your services to friends and family. JustPen Holyoke, MA

 11/27/2015 - Penni M.
Holyoke, MA

   I was so pleased with the service and the repair! The price was reasonable, the techs friendly and the turnover fast. I will definitely be back if I experience any more issues. Thansk for your help!

  11/18/2015 - Elizabeth S.
Northampton, MA

 Thank you so much Tim for ALL of the help with my computer. I can’t begin to express how grateful I am for your diligence and expertise. I will be sure to recommend you to anyone who needs computer help!

   10/24/2015 - Beth T.

   Chris and Northampton Computer Repair, your service is absolutely extraordinary in every way, AND YOU DO NOT GIVE UP even when a problem is a REALLY REALLY TOUGH ONE!!! I cannot thank you enough!!! Also, I can't believe you even deliver ink toner. How great is THAT??? Thank you so very much...!!!!!!!!!

   Dori U.
Northampton, MA

  I brought my laptop in a couple of times for various repairs. They were incredibly helpful and charged what I consider a very fair price for what they did. Each time the computer was ready earlier than they had predicted.

  7/20/2015 - Barbara F.
Northampton, MA

  I had my laptop repaired as some of the keys were loose. I went on a Saturday right before closing. Chris was more than helpful. I offered to leave my computer & pick up again another day. He didn't mind fixing. He stayed after hours with a smile still on his face. He did a great job fixing my computer. I would highly recommend Northampton Computer Repair! It was a pleasure to do business with them!

- Lisa D.
Belchertown, MA

 Awesome shop. So glad I brought my computer here to be repaired. Didn't overcharge me for what needed to be done and they completed the repair in a timely manner. And to top it off, they were very friendly! If I am ever in need of computer repair again I will definitely be bring my laptop back to this shop!

- Kyle D.
Amherst, MA

   I had a great experience bringing my new laptop to NCR for setup, and more. I also had to bring my old tower and old laptop, to get some old files recovered and put onto my new one. Chris was unfailingly patient, and asked me MANY questions to make sure he did what I wanted; he also gave me great advice on software and free downloads. I was really impressed with their courteous service, excellent communication, and absolutely terrific prices, which were spelled out up front. They also disposed of my old computers at my request (for a nominal fee), and wiped the data before doing so. I would highly recommend Northampton Computer Repair for any PC service you might be looking for, in addition to great prices on ink and toner replacement. I will happily go back if I have computer needs in the future.

- Yvonne G
Goshen, MA

   They are terrific at solving my computer problems and fixing them the first time. I love their house call services and their business model -- they do a lot to make their customers happy -- and they go the extra mile to make sure I am satisfied with the service and products. They are incredibly friendly and the best part is that they don't talk down to those of us who don't know as much tech-talk. Glad to pass on a great place to others.

- Jane F.
Northampton, MA

  I had an excellent experience getting my computer serviced by Ed! He is incredibly friendly, very knowledgeable and was very timely with service. He also went above and beyond, giving me suggestions on how to save money on programs for my new computer and making sure I correctly downloaded my old documents. I would highly, highly recommend.

- Stella R.
Northampton, MA

  Recently we used Northampton Computer Repair for a computer problem we were experiencing.  We called another computer repair company only to find that the service was less than desirable and, in the fact, that the company did not completely fix the problem. We then called and the technician came out to our office within thirty minutes. He fixed the problem without hesitation, he was very courteous and friendly, and the cost was reasonable. Each time I call for service, I have always received immediate attention. Their technician is professional and courteous. I am very pleased with Northampton Computer Repair and will not go elsewhere for my computer and printer needs.

-Karen Brodeur, Legal Assistant
Attorney Elaine M. Reall
Northampton, MA


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