Ask-A-Techie, Where you can have all of your questions answered.

Am I on the Internet? Probably... And so is NSA

Posted by Chris Allard on Tue, Jun 16, 2015


Are you on the internet? For about 87% of Americans at any given time, YES ! I had a great conversation with a new customer today. His wife's computer is in our shop for a diagnostic and they called in today to add a service request and a question about this.

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Tags: Network Security, IT, router, Internet, The cloud

Do you really need to "Eject" a USB device?

Posted by Timothy Wenz on Tue, Apr 14, 2015

Do you really need to "Eject" a USB device ?
                      - Alice in Wonderland

The simple and safest answer is YES!

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Tags: eject USB, UDB drive, Data loss, removable backup, remove USB

Did my wireless network get hacked?

Posted by Chris Allard on Mon, Jul 07, 2014

Dear Techie,

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Tags: Hacking, Network Security, wireless security, wifi security, router security, network, online safety, Hackers, Ask-a-techie, encrypted passwords, Computer Protection, Security

Could Somebody Track My Location Using My Cell Phone's IP Address?

Posted by Chris Allard on Thu, Oct 24, 2013

Dear Techie,

Is it possible for someone to track my location if they had my cell phone's IP address? Someone I know asked me for it recently and I thought it was odd.


- Unsure in Idaho


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Tags: mobile security, spyware, Anonymity, Anonymous, cell phone, smartphone, online safety, privacy, internet service provider, Ask-a-techie, Safe Practices, Security

Can Someone Track My Location When I Send Them An Email?

Posted by Chris Allard on Sat, Aug 03, 2013

I would like to understand if an IP address on an email gives away your location to an ordinary person, or a person with some reasonable IT savvy.  I was given to understand that a computer's IP address is embedded in a header somewhere in emails sent out.  If I am in city X and send out an email, and I go to city Y and send out another email to the same person, would they be able to discern that my location has changed?  And if yes, how?  And I wonder if you wouldn't mind answering the same question if I am using my IPhone to send emails.  Would it be discernible to the same person that my IP is no longer in city X, but in city Y?

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Tags: mobile security, spyware, Anonymity, Anonymous, Tor, ip masking, online safety, privacy, internet service provider, Ask-a-techie, Safe Practices, Security

Did Someone Bug My Computer?

Posted by Chris Allard on Sat, Jul 06, 2013

I went on vacation with my boyfriend last year and we both took our laptops. At one point, my boyfriend wanted to use my laptop because he said his didn't have online connection. I said sorry but I have personal stuff on my laptop and I wouldn't let him use it. I went out for a while and when I came back, my laptop was stacked right on top of his laptop on the table. When I asked why my laptop was sitting on top of his laptop, he said he didn't know, it could have been the hotel housekeeping that put it there.

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Tags: Dirty little tech secrets, spyware, key logger, key logging, Viruses, Strong passwords, PC Tips & Tricks, Protection, Ask-a-techie, password protection, password security, Computer Protection, Safe Practices, Windows Tips, computer keyboards, Security

Downgrading to Older Versions of Software using

Posted by Edward Drummond on Sun, Jan 20, 2013

Dear Techie?

I recently revived my old laptop to use as a "kick-around" machine around the house for web-surfing.  I installed Firefox from their website and as soon as  did, my computer came to a screeching halt speed-wise.  I used to run Firefox on this machine with no problem, but it looks like this new version is causing problems.  Can I go back to my old version that I used and liked?



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Tags: Downgrading to older versions of software, using to downgrade software

What is a USB Flash Drive?

Posted by Serges LaRiviere on Sat, Nov 17, 2012

Hi Techie,

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Is Mobile Malware a real risk?

Posted by Edward Drummond on Thu, Nov 08, 2012

Hi Techie,
I've been hearing about viruses that attack smartphones. Is this just scary digital campfire stories, or do I have something to actually worry about with all the things I do on my phone?

Digital Worrier

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Tags: iOS, mobile security, mobile malware, Macs, online safety, Protection, Ask-a-techie, android, Security, virus alert, Tech Industry News

Can printers store personal information?

Posted by Edward Drummond on Fri, Nov 02, 2012

Hi Techie

I have an old HP scanner/fax/printer. I recently heard that my printer can store your personal info inside somewhere and you should remove it before getting rid of it? I called HP and they said they don’t think that it could store anything. I want to believe them, but I also want to be sure.  Help! – Jane

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Tags: Dirty little tech secrets, external hard drives, Protection, privacy, Ask-a-techie, Security